**** Office based Opportunities available (Brighton & East Sussex area) ****


We are currently looking for an Appointment Setter to join our growing team and help manage our inbound calls. This role focuses on scheduling appointments on behalf of our client.
You will be the first point of contact for our clients, helping them book and manage appointments efficiently while delivering an exceptional customer experience. If you enjoy talking to people, staying organized, and keeping things running smoothly behind the scenes, this could be the perfect fit for you!

Experience in a phone-based role is not essential but would be advantageous. Full training will be given.
We are a Disability Confident Employer and are committed to creating an inclusive and supportive workplace for everyone. We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, disability, or belief.
Take advantage of our flexible hours – with evening and weekend shifts available, offering the perfect balance for students and part-time agents!

Salary: £12.60 per hour
Average of 35hrs per week
Hours of Work between: Monday to Sunday 10am-8pm
Start date: To be confirmed – as soon as possible
Contract type: Casual

Some of our Benefits:
• We offer an amazing wellbeing service for you and up to 3 family members.
• 28 days annual leave – increasing up to 33 days.
• Cinema and Gym staff discount
• Access to an online platform for training with more than 65.000 courses

Your day to day will involve:
• Handling inbound phone calls from customers in a professional and friendly manner.
• Scheduling appointments based on customer needs and staff availability.
• Recording call details and maintaining accurate customer information in the CRM or scheduling software.
• Assisting with general administrative tasks related to appointments or customer service.

The ideal candidate must have:
• Ability to speak English to a business level (mandatory)
• A professional telephone manner
• Excellent communication and listening skills *(Indispensable)*
• Demonstrate confidence in own abilities
• Strong problem-solving and negotiation skills
• Conscientiousness and drive
• A-levels or above academic qualifications

We offer:
• The chance to work for some of the best-known companies in the UK (see our website for examples - https://ttmc.co.uk)
• A culture that’s friendly and supportive, professional, and forward thinking
• Office based work available from our office in Central Brighton (East Sussex).
• A great working environment, with a diverse team of colleagues of all ages and backgrounds


About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.

****OFFICE BASED - BRIGHTON****

Are you looking for a temporary job before the holidays?

The Telemarketing Company is expanding fast and we’re growing our telemarketing team.
If you have experience working on the phone in Sales or Telemarketing and/or you can demonstrate excellent listening and communication skills, we would especially love to hear from you!

We are a Disability Confident Employer and are committed to creating an inclusive and supportive workplace for everyone. We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, disability, or belief.

Salary: £12.60 per hour

Start Date: To start as soon as possible (To be confirmed)

Shift Pattern:
• Monday to Friday 2pm - 9.30pm until end of December (before Christmas)
• Potential for extra hours on weekends
• The ideal candidate must be available to work Full Time (35 hours / week)

Key Responsibilities:
• Make quick calls to businesses to check payment options/trends.
• Record and maintain accurate records of call outcomes.
• Adapt to shifting priorities and quotas as required.

Requirements:
• Fluent in Spanish and English.
• Excellent communication skills.
• Target-focused and motivated to achieve set goals
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.

Benefits:
• Supportive and dynamic work environment.
• Staff discounts for gym membership.
• Opportunities for career advancement within the company.
• Access to an online platform for training with more than 65.000 courses

About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, contact us by email to recruitment@ttmc.co.uk

Call Centre Agent - Customer Service Advisor

The Telemarketing Company is expanding fast and we’re growing our telemarketing team.
If you have experience working on the phone in Sales or Telemarketing and/or you can demonstrate excellent listening and communication skills, we would especially love to hear from you!

We are a Disability Confident Employer and are committed to creating an inclusive and supportive workplace for everyone. We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, disability, or belief.

Salary from £22,932 FTE per year (£12.60 per hour)

Some of our Benefits:
• We offer an amazing wellbeing service for you and up to 3 family members.
• 28 days annual leave – increasing up to 33 days.
• Gym staff discount
• Access to an online platform for training with more than 65.000 courses

We offer:
• The chance to work for some of the best-known companies in the world (see our website for examples - https://ttmc.co.uk)
• A culture that’s friendly and supportive, professional, and forward thinking
• A good starting salary, with reviews based on fair measurement of your performance
• The ability to earn more through monthly bonus payments.
• Office based work available from our office in Central Brighton (East Sussex).
• Remote options also available depending on campaign
• A great working environment, with a diverse team of colleagues of all ages and backgrounds

Your day to day will involve:
• Working either outbound or inbound campaigns handling customer requests either by phone or online.
• Building customer relationships
• Administration and Account Management duties
• Accurately enter pertinent customer data and research customer information
• Provide excellent customer service at every touchpoint, and should you need help managing a customer’s concern, your manager will be there to help with resolution
• Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes.

The ideal candidate must have;
• Fluency in foreign languages will be an advantage
• A professional telephone manner
• Good communication and listening skills.
• A-levels or above academic qualifications
• Previous telesales experience advantageous

About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

As a Disability Confident Employer, we are committed to providing an inclusive workplace that supports and empowers every member of our team to thrive.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, please call 01273 765000 option 0 and ask for The Recruitment Team or contact us by email to recruitment@ttmc.co.uk