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Telemarketing Agent - Night Shift (Remote Job)

Brighton

Job Ref
JGS25NS
Location
Brighton

Remote Night Shift - Telemarketing Agent (Summer Job)

****OFFICE BASED - BRIGHTON****

Are you looking for a summer job?

Join our friendly team environment located in the heart of Brighton, just steps away from the seafront in a beautiful regency building.
We are currently seeking Remote Night Shift Telemarketing Agents to join our Brighton team. In this role, you will be making quick calls to check product availability for various overseas businesses.
Full training will be provided, and we are seeking individuals who are target-focused and motivated to achieve set goals.
We welcome all qualified candidates to apply, irrespective of sex, age, religion, ethnicity, sexual orientation, or belief.

**Note: While this position is primarily remote, there will be a couple of shifts from the office for training and equipment setup.

Salary: £12.60 per hour.

Start Date: Week commencing 27th May

Shift Pattern:
• 00.00am to 07.00am (Monday, Tuesday, Wednesday, Thursday)
• This shift will be exclusively WFH, they will be required to work their first shift in the office 3pm-10:30pm

Key Responsibilities:
• Make quick calls to businesses to check payment options/trends.
• Record and maintain accurate records of call outcomes.
• Adapt to shifting priorities and quotas as required.

Requirements:
• Excellent communication skills.
• Target-focused and motivated to achieve set goals
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.

Benefits:
• Supportive and dynamic work environment.
• Staff discounts for cinema and gym memberships.
• One month of free bus pass for Brighton & Hove.
• Opportunities for career advancement within the company.


About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, please contact us by email to recruitment@ttmc.co.uk

Function
Telemarketing
Status
Flexible
Type
Casual
Hours
Monday to Thursday from 00.00am to 07.00am

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SUMMER JOB - Telemarketing Agent

Brighton

Job Ref
JGS2025
Location
Brighton

****OFFICE BASED - BRIGHTON****

Are you looking for a summer job?

Join our friendly team environment located in the heart of Brighton, just steps away from the seafront in a beautiful regency building.
In this role, you will be making quick calls to check product availability for various overseas businesses. Full training will be provided, and we are seeking individuals who are target-focused and motivated to achieve set goals.
We welcome all qualified candidates to apply, irrespective of sex, age, religion, ethnicity, sexual orientation, or belief.

Salary: £12.60 per hour.

Start Date: 13/05/2025

Shift Pattern:
• 9am-5pm* (for the first 4-6 weeks)
• 3pm - 10.30pm Monday to Friday until end of August or mid-September.
• Potential for extra hours on weekends
• The ideal candidate must be available to work Full Time (35 hours / week)

Key Responsibilities:
• Make quick calls to businesses to check payment options/trends.
• Record and maintain accurate records of call outcomes.
• Adapt to shifting priorities and quotas as required.
Requirements:
• Excellent communication skills.
• Target-focused and motivated to achieve set goals
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.
Benefits:
• Supportive and dynamic work environment.
• Staff discounts for cinema and gym memberships.
• One month of free bus pass for Brighton & Hove.
• Opportunities for career advancement within the company.


About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, contact us by email to recruitment@ttmc.co.uk

Function
Telemarketing
Status
Full Time
Type
Casual

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*Summer Job* - Claims Handler

Brighton

Job Ref
CLMS25
Location
Brighton

The Telemarketing Company is expanding rapidly, and we’re looking for passionate, confident individuals to join our telemarketing team!
This is a fantastic opportunity for students or individuals seeking extra hours in the evenings and on Saturdays, with the possibility of overtime during certain months.

We encourage and welcome applications from individuals of all backgrounds, including age, gender, religion, ethnicity, sexual orientation, and beliefs.

Key Details:
• Contract: Temporary (Fixed Term)
• Duration: 2nd June to 30th September, with the potential for extension based on business needs
• Hours: 22 hours per week
• Monday to Friday: 5pm to 8pm
• Saturday: 9am to 5pm (Mandatory)
• There may be flexibility to reduce weekday hours with line manager approval (minimum of 3 weekdays).
• Overtime: Potentially available during July, August, and September

Training:
• Mandatory: 1 week of classroom training from 10am to 4pm at the end of May
• Location: Office-based in Central Brighton (East Sussex)

Salary: £12.60 per hour

Benefits:
• Wellbeing service for you and up to 3 family members
• 28 days annual leave (increasing to 33 days)
• Staff discounts for cinema and gyms
• One month of free Bus Pass (Brighton & Hove)
• Access to over 65,000 online training courses

What We Offer:
• Work for some of the world’s best-known companies (check out our website for more details: https://ttmc.co.uk)
• A friendly, supportive, and professional team environment
• Competitive salary with performance-based reviews
• Office-based role in a central Brighton location
• A diverse, inclusive team that values all backgrounds and experiences

Your Role:
• Handle inbound customer queries
• Respond to customer complaints via phone
• Accurately enter and update customer data
• Provide exceptional customer service and assist in resolving concerns with manager support when needed
• Stay informed about products and services, ensuring up-to-date knowledge
• Previous call centre experience is a plus, but we welcome candidates with strong communication skills from any background

The Ideal Candidate:
• A professional telephone manner
• Excellent communication and listening skills
• A-levels or higher academic qualifications
• Previous telesales experience is advantageous
• Reliable and able to fulfill the agreed hours


About Us: The Telemarketing Company is one of the UK’s leading outbound telemarketing agencies, with over 30 years of experience and a team of around 250 people. We are family-owned, professional, and committed to a supportive work environment. We hold the Silver Investors in People accreditation and are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, ask for The Recruitment Team or contact us by email to recruitment@ttmc.co.uk

Function
Telemarketing
Status
Part Time
Type
Fixed Term Contract

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Call Centre Agent

Brighton

Job Ref
CS2022
Location
Brighton

Call Centre Agent - Customer Service Advisor

The Telemarketing Company is expanding fast and we’re growing our telemarketing team.
If you have experience working on the phone in Sales or Telemarketing and/or you can demonstrate excellent listening and communication skills, we would especially love to hear from you!
We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, or belief.

Salary from £22,932 FTE per year (£12.60 per hour)

Some of our Benefits:
• We offer an amazing wellbeing service for you and up to 3 family members.
• 28 days annual leave – increasing up to 33 days.
• Cinema and Gym staff discount
• One month of free Bus Pass! (Brighton & Hove)
• Access to an online platform for training with more than 65.000 courses

We offer:
• The chance to work for some of the best-known companies in the world (see our website for examples - https://ttmc.co.uk)
• A culture that’s friendly and supportive, professional, and forward thinking
• A good starting salary, with reviews based on fair measurement of your performance
• The ability to earn more through monthly bonus payments.
• Office based work available from our office in Central Brighton (East Sussex).
• Remote options also available depending on campaign
• A great working environment, with a diverse team of colleagues of all ages and backgrounds

Your day to day will involve:
• Working either outbound or inbound campaigns handling customer requests either by phone or online.
• Building customer relationships
• Administration and Account Management duties
• Accurately enter pertinent customer data and research customer information
• Provide excellent customer service at every touchpoint, and should you need help managing a customer’s concern, your manager will be there to help with resolution
• Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes.

The ideal candidate must have;
• Fluency in foreign languages will be an advantage
• A professional telephone manner
• Good communication and listening skills.
• A-levels or above academic qualifications
• Previous telesales experience advantageous

About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.

How to apply:
Please send us your CV by hitting apply now.
If you have any questions, please call 01273 765000 option 0 and ask for The Recruitment Team or contact us by email to recruitment@ttmc.co.uk

Function
Telemarketing
Status
Flexible
Type
Casual

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